Terms of Service

These Terms govern your use of the Auto Oracle AI platform, dashboard, and add-on (the "Service"), operated by Botsford Media Holdings LLC, doing business as Auto Oracle AI ("Auto Oracle," "we"). By creating an account or using the Service, you ("Dealer," "you") agree to these Terms.

1. What the Service is — and is not

Auto Oracle surfaces private-seller (FSBO) vehicle listings filtered to your buy-box, grades condition from listing photos, and ranks each by a per-market demand read on one working board.

2. Eligibility & accounts

The Service is for licensed automotive dealers and their authorized staff, 18 or older. You're responsible for your account, keeping credentials secure, and all activity under your login.

If you accept these Terms for a dealership or company, you confirm you are authorized to bind it, and "you" includes that dealership and everyone who uses the Service under its account. Logins are for your own staff. Don't share them, and don't let anyone outside your dealership use the Service. In these Terms, "your dealership" includes the stores under common ownership with it (your dealer group).

3. Fees & cancellation

• Fees. The board is $595/month per location. The messaging agent, if you add it, is $395/month. Your order form controls if it states a different price. Fees are billed automatically in advance via our payment processor.
• Cancel any time, from inside your own account. There is no minimum term and no notice period. Access continues through the end of the calendar month in which you cancel, and you are not billed again — cancelling on the 7th and cancelling on the 18th both end the subscription on the last day of that month, with no charge on the 1st. Fees already billed for the current period are non-refundable.

4. Acceptable use & your responsibilities

• The add-on runs only within your own logged-in session on platforms you choose to view. You are responsible for complying with the terms of any third-party platform you use it on.
• Don't resell, sublicense, scrape, reverse-engineer, or copy the Service or its scoring methodology; don't use it unlawfully or to harass sellers.
• You're responsible for your communications with sellers and your compliance with applicable laws (including calling/texting rules).

5. Your data & the network

You own your dealership's data. You grant us a license to use data you enter (including logged purchase prices) to operate and improve the Service, and to use it in aggregated, de-identified form for market benchmarks. We do not sell your personal data or share your individual buys or contacts with other dealers. See our Privacy Policy.

6. Intellectual property

Auto Oracle owns the platform, the scoring methodology, the technology, the brand, and the aggregated dataset. You receive a non-exclusive, non-transferable license to use the Service while subscribed. Nothing here transfers our IP to you.

7. Confidentiality & competitive use

Confidential Information means the non-public parts of the Service and anything we share with you about it: the board and its contents, our scoring, grading and ranking methods, the messaging agent and its scripts, any software we provide (including any browser add-on and its files), pricing and proposals we give you privately, and anything we mark or describe as confidential. It does not include information that (a) is or becomes public through no fault of yours, (b) you already had without a duty to keep it confidential, (c) you develop on your own without using our Confidential Information, or (d) you receive lawfully from someone else without a duty to keep it confidential.

• Working your deals is always allowed. Nothing in this section stops you from using the Service the way it is built to be used: contacting and buying from sellers you find on it (including sending them the messages it writes), showing it to the people at your dealership who work your deals, and keeping your own records of vehicles you work, including in your CRM, DMS or appraisal tools. Those records are yours under Section 5.
• Use Confidential Information only to run your own dealership's vehicle acquisition. Share it only with people at your dealership who need it for that and who are bound to keep it confidential. You are responsible for anyone you share it with.
• Don't give anyone outside your dealership access to the Service, your login, or any software or files we provide. Beyond working your deals as described above, don't copy, export, record, publish, scrape or reverse-engineer any of it.
• Don't use the Service or Confidential Information to build, train, test, benchmark or improve a product or service that competes with Auto Oracle, and don't share them with anyone who does. If you own, work for or advise a business that offers a competing product, tell us in writing before you use the Service. Permission to use the Service does not permit any use this section prohibits.
• If a law, regulation or court order requires you to disclose Confidential Information, you may, but only what is required, and you'll tell us first where the law allows so we can seek protection.
• These duties continue for three years after your access ends, and for our trade secrets for as long as they remain trade secrets. When your access ends, stop using the Service and delete any software and files we provided.
• A breach of this section can cause harm that money alone can't repair, so we may ask a court for an injunction to stop it, in addition to any other remedy we have.

8. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind to the fullest extent allowed by law. We do not guarantee any specific listing, data volume, source availability, accuracy, or result. Listing feeds depend on third-party sources we don't control; we use commercially reasonable efforts to keep them current and to fix breaks promptly.

9. Limitation of liability

To the fullest extent allowed by law, Auto Oracle is not liable for indirect, incidental, or consequential damages (including lost profits on a vehicle), and our total liability is capped at the fees you paid in the three months before the claim.

10. Indemnification

You agree to indemnify Auto Oracle against claims arising from your use of the Service, your dealings with sellers, or your violation of these Terms or third-party platform terms.

11. Termination

Either party may end this agreement at any time per Section 3. We may suspend or terminate access for violation of these Terms. Sections 5 through 10 and Section 12 continue after this agreement ends.

12. Acceptance, governing law & changes

You accept these Terms by clicking to agree (for example, "I agree" in the Service) or by using the Service. Your electronic acceptance has the same effect as your signature. These Terms are governed by the laws of the State of Michigan. We may update these Terms and will post each version here with its effective date. When a change is material, we'll ask you to accept the new version in the Service before you keep using the parts it covers; otherwise, continued use after the new effective date means you accept it. If any part of these Terms can't be enforced, the rest stays in effect.

13. Contact

Botsford Media Holdings LLC d/b/a Auto Oracle AI — hello@autooracleai.com