Privacy Policy
Effective June 14, 2026
This policy explains what information Auto Oracle AI, LLC ("Auto Oracle," "we," "us") collects, how we use it, and your choices. It applies to autooracleai.com, the Auto Oracle dashboard, and the Auto Oracle browser extension.
1. Information we collect
- Contact & demo requests: name, dealership, email, phone, and the market(s) you sell in, when you submit a form or request a demo.
- Account information: the name, store, role, and login credentials used to access the dashboard.
- Vehicle listing data: the public private-seller listing details (year, make, model, price, mileage, location, days listed, and listing photos for analysis) that the browser extension captures within your own logged-in browser session on platforms you choose to view.
- Acquisition data you log: deal status and, where you enter it, the price you actually paid for a vehicle.
- Billing: payment is processed by our payment provider (Stripe). We do not store full card numbers; Stripe does.
- Usage & device data: standard log/analytics data (e.g., pages viewed, approximate location, browser type).
2. Listing photos — we analyze and discard
When the system evaluates a listing, it reads the listing's photos to grade condition and detect dealer-vs-private-seller signals. After analysis, we discard the source photos and retain only the structured findings plus a single reference link to the original listing image. We do not build a library of other people's photographs.
3. How we use information
- To provide and operate the Service (surface, score, and rank listings; run the board; process billing).
- To improve the Service and our market benchmarks, including in aggregated, de-identified form.
- To communicate with you about your account, support, and the product.
4. What we do NOT do
- We do not sell your personal information.
- We do not share your individual purchases, your contacts, or your identifiable dealership data with other dealers. Your numbers sharpen your own results; only de-identified aggregates inform network-wide benchmarks.
The browser extension operates only inside your own authenticated session, on platforms you are already logged into and choose to view. You are responsible for your own use of those third-party platforms and their terms.
5. Sharing with service providers
We share data with vendors that help us run the Service (e.g., hosting, payment processing, analytics, AI processing), under agreements limiting their use to providing services to us. We may disclose information if required by law.
6. Data retention & security
We keep information for as long as your account is active or as needed to provide the Service and meet legal obligations, then delete or de-identify it. We use commercially reasonable safeguards; no system is perfectly secure.
7. Your choices
You can cancel your subscription at any time, request access to or deletion of your account data, and opt out of non-essential email. To make a request, contact us below.
8. Children
The Service is for licensed dealers and business users and is not directed to anyone under 18.
9. Changes
We may update this policy; we will post the new effective date here and, for material changes, notify account holders.
10. Contact
Auto Oracle AI, LLC — hello@autooracleai.com
Auto Oracle AI